Payment & Pricing Policy
Last Updated: September 2026
At UK Travel Agent, we aim to make flight booking and travel assistance simple, transparent and convenient. This Payment & Pricing Policy explains how flight prices, service charges, payments and related costs are handled when you use our website or request assistance with a booking.
By using our services, you acknowledge that prices and booking conditions may vary depending on the airline, fare type, travel dates, availability and other applicable conditions.
1. Pricing Information
Flight prices displayed or provided by UK Travel Agent are based on the availability and information available at the time of enquiry or booking.
Prices may include or exclude certain taxes, fees, baggage charges, seat selection fees or other optional services depending on the fare and airline.
Before completing a booking, customers should review the total price and applicable booking conditions carefully.
2. Flight Fare Changes
Airline fares can change at any time due to availability, demand, currency fluctuations, airline pricing rules or other factors.
A fare is not considered confirmed until the booking has been successfully completed and the applicable payment has been received.
If the price changes before confirmation, we may contact you to confirm whether you wish to proceed at the updated price.
3. Service and Administration Fees
UK Travel Agent may charge service, administration or assistance fees for certain services.
Where applicable, any such charges will be communicated to the customer before payment or booking confirmation.
Service fees may be separate from the airline’s ticket price and may be non-refundable, subject to the terms communicated at the time of booking and applicable law.
4. Payment Methods
Depending on the booking or service, available payment methods may vary.
Customers will be informed of the applicable payment method and payment instructions during the booking process.
Please ensure that payment information is entered accurately and that sufficient funds are available to complete the transaction.
5. Payment Confirmation
A booking is generally processed only after the required payment has been successfully received and any applicable booking conditions have been satisfied.
Customers should retain payment receipts, booking references and confirmation information for their records.
If payment has been made but a booking confirmation has not been received, please contact UK Travel Agent promptly.
6. Taxes, Fees and Additional Charges
The final cost of a flight or travel service may include various charges, such as:
Airline fares
Government taxes
Airport charges
Airline fees
Booking or service fees
Baggage charges
Seat selection charges
Optional travel services
Change or cancellation charges
Other applicable fees
The charges applicable to a particular booking depend on the airline, fare conditions and services selected.
7. Currency and Exchange Rates
Prices may be displayed in a particular currency depending on the booking or payment arrangement.
Where currency conversion is required, the final amount may differ because of exchange-rate movements or charges applied by the customer’s bank or payment provider.
UK Travel Agent is not responsible for additional foreign exchange or bank charges imposed by a customer’s financial institution unless otherwise required by applicable law.
8. Failed or Declined Payments
If a payment is declined, reversed, interrupted or otherwise unsuccessful, the booking may not be completed.
Customers should not assume that a flight has been booked unless they have received a valid booking confirmation.
If an amount appears to have been deducted from your account but the booking was not confirmed, please contact us so that the transaction can be reviewed.
9. Duplicate Payments
If you believe that you have accidentally made a duplicate payment, please contact UK Travel Agent as soon as possible and provide the relevant payment or booking information.
We will review the transaction and, where appropriate, process any eligible refund in accordance with our applicable policies and payment procedures.
10. Refunds and Payment Reversals
Refund eligibility depends on the applicable airline fare rules, booking conditions, cancellation terms and circumstances of the request.
Where an airline or travel provider controls the refund, the amount and timing of the refund may depend on that provider’s policies.
For more information, please refer to our Refund Policy and Cancellation Policy.
11. Airline Price and Availability
Airline seats and fares are subject to availability.
A fare shown during an enquiry does not necessarily guarantee that the same fare will remain available until the booking is confirmed.
Airlines may also change schedules, fares, baggage allowances, restrictions and other conditions after a booking has been made.
12. Optional Services
Additional services may be available depending on the airline and itinerary, including:
Checked baggage
Additional baggage
Seat selection
Priority services
Special assistance
Meal requests
Travel-related services
Additional charges may apply for these services. Availability and pricing are determined by the relevant airline or service provider.
13. Customer Responsibility
Customers are responsible for reviewing the booking information, passenger details, travel dates, flight times, destinations and applicable charges before confirming a booking.
Incorrect passenger information or other errors provided by the customer may result in additional charges or restrictions imposed by the airline.
14. Payment Security
We take reasonable measures to protect payment-related information handled through our services.
Customers should never send complete payment-card details, passwords, security codes or other sensitive financial information through unsecured communication channels.
Where payment is processed through a third-party payment provider, that provider may apply its own terms, conditions and privacy practices.
15. Third-Party Payment Providers
Some payments may be processed through third-party payment providers or other external services.
UK Travel Agent does not control the policies, security systems or processing procedures of independent third-party providers. Customers should review the relevant provider’s terms and privacy information where applicable.
16. Changes to Pricing and Policy
UK Travel Agent reserves the right to update prices, service charges and this Payment & Pricing Policy when necessary.
Changes to airline fares and third-party charges may occur independently of UK Travel Agent.
The latest version of this policy will be made available on our website.
17. Important Information
UK Travel Agent provides flight booking and travel assistance services. Airline fares, availability, taxes, fees, cancellation conditions and refund rules may vary according to the airline and selected fare.
Customers should carefully review all applicable booking conditions before making payment.
Nothing in this policy is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
18. Contact Us
If you have questions about pricing, payments, charges or a transaction, please contact UK Travel Agent using the contact details provided on our website.
We will make reasonable efforts to assist with payment and pricing enquiries and help clarify applicable booking charges.