Privacy Policy

Last Updated: September 2026

At UK Travel Agent, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or requesting travel and flight booking assistance.

This Privacy Policy explains how we collect, use, store, and protect your information. By using our website or services, you agree to the practices described below.

1. Information We Collect

When you use our website or contact us, we may collect information such as:

Full name
Email address
Telephone or mobile number
Travel preferences and requirements
Departure and destination information
Preferred travel dates
Passenger details required for booking
Booking and transaction information
Information you provide through enquiry or contact forms
Technical information such as IP address, browser type, device type, and website usage data

We only collect information that is reasonably necessary to provide our services, respond to enquiries, process bookings, and improve your experience.

2. How We Use Your Information

The information we collect may be used to:

Respond to your enquiries and requests
Provide flight and travel booking assistance
Help arrange or manage travel services
Communicate with you regarding your enquiry or booking
Provide booking-related updates and notifications
Process payments where applicable
Improve our website, services, and customer experience
Maintain records for administrative and legal purposes
Detect, prevent, and address fraud, misuse, or security issues
Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.

3. Flight and Travel Booking Information

If you request assistance with a flight or travel booking, we may need to collect additional information required to arrange the requested service.

Where necessary, relevant information may be shared with airlines, travel suppliers, booking providers, payment processors, or other service providers involved in fulfilling your request.

We only share information that is reasonably necessary for the relevant travel service or transaction.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted third parties where necessary to operate our business or provide the services you request, including:

Airlines and travel service providers
Booking and reservation platforms
Payment service providers
Website hosting and technical service providers
Customer support and communication providers
Professional advisers where necessary
Government, regulatory, or law-enforcement authorities where legally required

Third-party service providers may process your information according to their own privacy policies and applicable legal requirements.

5. Payment Information

Where payments are made through our website or a third-party payment provider, payment information may be processed securely by the relevant payment service provider.

We generally do not need to store complete payment card details on our own systems. You should review the privacy and security policies of the payment provider used for your transaction.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance your browsing experience.

Cookies may be used for purposes such as:

Essential website functionality
Website performance and analytics
Remembering user preferences
Understanding visitor interactions
Improving website content and services

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

7. Website Analytics

We may use analytics and similar technologies to understand how visitors use our website. This information can help us identify technical issues, improve navigation, and enhance our services.

Where third-party analytics services are used, those providers may process information in accordance with their own privacy policies.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that internet communications may carry some level of risk.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it where appropriate.

10. Your Privacy Rights

Depending on applicable UK data protection law, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain types of processing
Request transfer of your information where applicable
Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details provided on our Contact Us page.

11. Marketing Communications

If we send promotional communications, we will do so in accordance with applicable data protection and electronic marketing laws.

Where required, we will obtain appropriate consent before sending marketing communications. You can unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.

12. Third-Party Websites

Our website may contain links to third-party websites, including airlines, travel providers, payment providers, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. International Data Transfers

Some of the companies or service providers we work with may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.

14. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate involvement or authorisation from a parent or legal guardian where required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise your privacy rights, please contact UK Travel Agent through our Contact Us page.

Company Name: UK Travel Agent
Website: UK Travel Agent website
Contact: Please use the contact details provided on our website.

We aim to respond to genuine privacy-related enquiries within a reasonable timeframe and in accordance with applicable UK data protection requirements.